Web Design and SEO FAQ (Frequently Asked Questions)
1. Why are your prices so low?
We regularly invest in the latest software and equipment which enables us to maintain our productivity and efficiency.
2. What is a domain name?
Each website has a unique domain name which is in fact its internet address - just like your house address - for example www.WebsitesNorthWest.com - no other website on the internet has this website address.
3. How long will it take to produce my new website?
This depends how quickly we can confirm your design brief. Our aim is to have your home page available to view within 15 working days. If for any reason we cannot meet this deadline we will of course contact you.
4. Are there any hidden costs?
No - all costs are detailed in our Price List - you only pay for what you need.
5. What if I want to make changes to my new website?
Minor text changes and image updates are FREE and allow you to keep your website up-to-date and fresh. Search engines love new content!
Unfortunately for other changes a hourly charge will be made - we will always provide you with a price before we start any work.
6. What are your payment terms?
Strictly 7 days from completion of your website and posting on the internet under your website address.
7. What happens to my website when the free 12 month period expires?
Prior to the expiration date we will contact you to renew your contract for another 12 months.
The current annual renewal fee of only £75 includes domain name renewal, e-mail renewal, support and another 12 months hosting.
8. Can you include animation or a slide show in my website?
Yes - but an additional charge will be made. Please see our Price List.
9. What is an Enquiry / Feedback form?
An Enquiry / Feedback form allows potential customers to send you a message or enquiry directly from your website - without them opening an e-mail program.
10. What is hosting?
Web hosting is the allocation of disc space on a computer that it is accessible to the internet. Your website (computer files) will be uploaded to one of these computers on completion to allow internet users (and yourself) to view it.
11. You produced an excellent website for me recently but it is not appearing on any search engines?
Don't worry - it can take several days for search engines to pick up your website.
12. Why do you only submit your websites to the top search engines?
Google, Yahoo! and Bing account for over 95% of all worldwide internet searches - other search engines will pick up your website from these. All our search engine submissions are done manually and individually - we don't use automated programs.
13. What is a website page?
A web page is a document within a website - with a unique address - which represents an individual page written in code and is read by the web browser and converted into the readable content we are familiar with.
Websites are made up of web pages and can be linked to other web pages in the website or other web pages on the Web.
14. Why should I purchase extra pages?
Links between your web pages and other websites increases the rank in the search engines. More pages within your website will give you more links.
Try to separate content on your website by using extra pages - don't 'squash' everything onto one page - your customers will also prefer this.
15. Why should I purchase additional domain names?
Stop your competitors from using it and protect your name! Ensure your customers end up at your website - if you have purchased the '.co.uk' domain name and your customer types the '.com' address they will not find you. All additional domain names purchased can be re-directed to your new website seamlessly.
16. Why should I update my website?
Regular updates maintain a good ranking and visibility with the search engines - and provide your customers with current information - don't give the wrong image with an outdated website.
17. Why do I need additional e-mail addresses?
Additional e-mail addresses can be used to provide direct access to your employees, colleagues or family. They can also be used for different departments within your business.
18. Can I order a full website now?
Yes, just complete the enquiry form on our Contact Us page or telephone the Bolton Office on 01942 840 671.
19. Can I register my domain name now?
Yes, a £20 deposit can secure your name now - which will be refunded on completion of your website.
20. I live outside the North West of England - will you produce my new website?
Yes, we have customers throughout the UK - all communications can be done remotely.
If you have any further questions - or need help or assistance - please do not hesitate to contact us.

